Call Management
Inbound Call Routing
When a motivated seller calls back, you need to answer. LeadTender's three-tier inbound routing ensures every callback is handled — first trying your mobile, then an AI receptionist that can qualify the lead and gather information, and finally a professional voicemail as a last resort. No more missed opportunities.
Key Capabilities
Three-Tier Routing
Calls first ring your investor mobile number. If you don't pick up, they transfer to an AI receptionist powered by Retell AI. If the AI can't connect, a voicemail captures the message.
AI Receptionist
The AI agent answers calls naturally, identifies the property, qualifies the seller's motivation, and collects key details. The transcript is classified and added to the lead's conversation thread.
Campaign Phone Numbers
Each campaign can have its own dedicated phone number. When a seller calls that number back, LeadTender knows exactly which campaign and lead it relates to.
Missed-Call Auto-Text
If a call goes unanswered or hits voicemail, the system automatically sends an SMS to the caller acknowledging the missed call and offering to continue the conversation via text.
Caller ID for Outbound
Outbound voice calls and RVM drops use the campaign's assigned phone number as caller ID. When sellers call back, they reach the same number — closing the loop.
Number Management
Register existing Twilio numbers you already own or provision new ones. Manage number assignments across campaigns from a single dashboard.
Where This Fits in Your Pipeline
Inbound Call Routing handles the return leg of voice outreach. After campaigns place calls or drop ringless voicemails, motivated sellers call back. This module ensures those high-value callbacks are never missed, feeding qualified responses back into the conversation thread and AI classification pipeline.
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